👋 Welcome to Optiflow

Structure consumer debt collection operations

A process-first platform that helps organizations manage consumer debt collection with clarity and control.

Contact us
About Optiflow

Built around real collection operations

Optiflow is designed to support consumer debt collection in regulated environments, with a focus on how collection teams actually operate.

The platform brings structure to collection work by connecting processes, payments, communications, and reporting in one system. This helps organizations maintain consistency, visibility, and operational control as operations grow.

Our approach is grounded in practical operational experience. We focus on defining clear, compliant, and repeatable processes before supporting them with software.

Features

Core platform capabilities

Consumer self-service and payments

Allow consumers to view account details, access related documents, and make payments or set up payment arrangements through a secure interface.

Agent admin

Give agents a centralized interface to review consumer and account information, monitor activity, and create or manage payments as needed.

Workflow-driven operations

Model collection processes as workflows that reflect internal procedures, policies, and regulatory requirements.

Notifications and consumer communications

Handle reminders, payment confirmations, and account-related notifications as part of defined, traceable communication flows.

Operational visibility and reporting

Provide insight into operational activity, payments, and outcomes to support oversight and operational analysis.

Integrations and system connectivity

Connect with systems of record and other tools through integrations to maintain accurate and consistent data flow.

Security and compliance foundation

Support secure access, data protection, and compliance considerations required in regulated financial operations.

Who it’s for

Built for regulated, process-driven organizations

Optiflow is designed for small and mid-market organizations managing consumer debt in structured and regulated environments, and seeking operational clarity without enterprise-level complexity.

Collection agencies

Agencies managing consumer debt across multiple portfolios that need consistent workflows, clear visibility, and operational control in regulated environments.

Law firms handling consumer debt

Legal teams supporting consumer debt recovery that require structured processes, accurate records, and clear coordination between legal and operational work.

Creditors and in-house collection teams

Organizations managing their own consumer receivables that need structure, reporting, and compliant workflows without enterprise-level complexity.

Why Optiflow

Simple by design. Powerful in impact.

  • Platform-first approach
  • Process before automation
  • Designed to evolve with regulatory and operational change
  • Built to work alongside existing systems
Contact us

Start with a conversation

Tell us how your collection operation works and where you see friction.
We use real operational input to shape what we build and prioritize.

Email: optiflow.team@proton.me

Location: Kyiv, Ukraine